Upgrade your Reception Experience with a Visitor Authentication & Management System

Upgrade your Reception Experience with a Visitor Authentication & Management

Upgrade your Reception Experience with a Visitor Authentication & Management System

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Every company worth its salt should treasure a steady stream of job applicants, clients, and partners—people who see its workplace as worthy of their time and money.

You only have one chance to make a first impression on them.

A first impression is the cornerstone to a business relationship. It is the first encounter around which the rest of your encounters will be organized. Before associating with your company, these people would want their confidence in you rewarded. And your company can do that by showing its mastery over the immediate environment.

Where does it all start?

At the reception area.

The Ideal Reception Area

Imagine this scenario.

After weeks of calls, samples, and ideas, a prospective client has finally deigned to set an appointment for a pitch meeting at your workplace. Your team is dressed in their best formal attire, you have already rehearsed the pitch presentation in clipped monologues twice over, and cappuccino and snacks are ready at a moment’s notice.

  1. A welcoming prelude: As soon as the appointment is set on your visitor management system, the client’s smartphone receives an email/text notifying him that he will have to add his personal details on arrival at a self-service kiosk. He is also presented with a QR code and a GPS location of your workplace for directions, when the time comes.
  2. Express data entry: A few hours later, when he enters your reception area’s outer doors, he will find a self-service kiosk which scans his QR code. Once the code is authenticated, his host (you) will be notified of his arrival. He will then enter in some basic personal details for the convenience of the company. This data will be protected through encryption, two-factor authentication, and data privacy law.
  3. Double check for safety: Then, if his details match the ones you know to be true, you will accept his entry on the dashboard, and he will be processed through the inner doors. Should you need further scrutiny, such as soft passes, health screening, and facial recognition, you can integrate that technology with your visitor management system, just before the inner doors.

All of this can take less than 5 minutes!

If this is his second visit, he won’t even have to enter his data, as that will already be on the system.

This is what a visitor management system is capable of. It modernizes the reception experience, making visitors feel like they are part of a far more efficient future. They are made aware of your high safety standards, brand power, and tech-savviness. And in that knowledge, your reputation can only rise.

Why Visitors Feel Valued

Our VAMS® visitor management system brings out a secure, safe, and seamless visitor experience. Your workplace will attain a level of hospitality in few places elsewhere.

The benefits are numerous, and can be outlined as follows: 

  1. Simplifies manual tasks: The self-serviced kiosk can be a tablet that simplifies the task of admission and authentication! There will also be no requirement of a paper logbook and the hassling process of jotting down details in pen.

  2. Shorter waiting periods: Once registered, a visitor’s records are permanently a part of the system unless manually deleted. So, if they visit again, they will not need to fill in their details. They can enter within seconds.

  3. QR code verification system: The VAMS® visitor management system has QR code verification system with mobile phones and tablets, which ensures accuracy.

  4. Printed or digital badges/passes: A tablet kiosk can capture a photo of the visitor when he is entering his ID and personal details. All the data, including the photo, can be used to print visitor passes (or send soft passes for visitors to display on their smartphones).

  5. Admit groups of visitors: If a client’s or partner’s team needs to accompany them to a meeting at your workplace, the VAMS® visitor management system provides a facility to pre-register and check-in a group of visitors together.

  6. ID-scanning flexibility: No matter the type of ID provided by the visitor (driving license, passport, Aadhar card) the system is capable of scanning it and relaying it at discretion.

Unveil a Customized Brand Image

In addition to the visitor management system facilitating a superfast check-in, it provides customization options to align with your brand image. You can adapt your brand’s color palette and logos to the system’s interface so that visitors are made aware. All this contributes to your well-worked brand image in their mind, already supported on the perks of your capable visitor management system. 

If you want to understand and incorporate one such visitor management system in your workplace, so that your reception experience charms visitors all through the year, you could consult with an established visitor management systems supplier like VAMS® Global. We’ll make it work for you.

Love Thy Neighbor as Thyself: Invest in a Visitor Management Tool for 2022

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